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FAQs
Frequently Asked Questions
Clear answers on materials, manufacturing, roll configuration, and printer compatibility. Built for fast turnaround and consistent performance.
Are your labels made to order?
Yes. Every roll is manufactured made to order based on your size, core, and roll configuration.
This keeps roll quality consistent and gives you the exact format your operation needs.
Do you manufacture most common label sizes?
Yes. We support a wide range of common sizes and formats, and we manufacture your rolls to the exact size you need.
If you have a target size, share the width and height. We will confirm the best configuration for your printer and application.
What roll core sizes do you supply?
We supply both 2 inch core and 3 inch core rolls.
If you share your printer model, we will confirm the correct core size and roll configuration for consistent feeding.
Do you help confirm the correct roll configuration?
Yes. If you share your printer model and label size, we can confirm core size and configuration for stable feeding and smooth printing.
Can you manufacture multiple sizes for the same brand?
Yes. Many brands order multiple sizes for different products, variants, and packaging formats.
What label materials do you offer?
We manufacture roll labels using four core materials:
- Matte Paper for a premium clean look
- Gloss Paper for vibrant retail shine
- Matte BOPP for waterproof durability and a modern finish
- Gloss BOPP for waterproof durability and strong shelf presence
Are your labels waterproof?
Matte BOPP and Gloss BOPP are waterproof and designed to handle moisture and handling.
Paper label materials are best suited for dry indoor use and controlled environments.
Which material is best for cosmetics and personal care?
For bathrooms, oils, and daily handling, BOPP is typically the strongest choice. Matte BOPP gives a modern premium look, and Gloss BOPP gives more shine and pop.
Matte vs gloss. Which one should I choose?
Matte looks clean, modern, and premium. Gloss looks vibrant and retail-ready. Both are available in paper and BOPP. The best choice depends on your brand style and environment.
Do labels work on curved jars, bottles, and tubes?
Yes. For tight curves, the best results come from choosing the right label size and material, and keeping the design layout balanced to avoid edge lift and wrinkling.
Are your labels compatible with roll fed inkjet label printers?
Yes. Our roll labels are engineered for roll fed inkjet label printers.
We can help match core size and roll configuration for consistent feeding and clean output.
Do you sell thermal labels as well?
Yes. We supply thermal labels for shipping, warehousing, logistics, and industrial use.
What information do you need to confirm compatibility?
Printer model, core size, label size, and the environment the label will face. With that info, we can recommend the best material and configuration.
What file format should I send for best results?
PDF is preferred. High resolution artwork helps ensure sharp edges and clean output.
- Use the correct label size
- Keep important text away from the edge
- Use high resolution graphics where applicable
Do I need bleed on my design?
If your design prints to the edge with no border, bleed is recommended. If your design uses a white border, bleed may not be necessary.
How do I avoid tiny text issues on labels?
Use high resolution artwork and keep very small text away from the edge. If your label is small, simplify the layout for readability.
How fast do you ship?
Most orders ship within 1 to 2 business days.
Shipping time depends on destination and carrier service.
Do you ship across Canada and the United States?
Yes. We ship across Canada and the United States.
Do you offer rush handling?
If you have a deadline, contact us. We will confirm the fastest path based on your specs and shipping destination.
Can I cancel or change my order?
Changes are possible before production begins. Once specifications are approved and production starts, changes may not be possible.
If anything is uncertain, contact us before approval so we can confirm the best configuration.
What information do you need to start an order?
Label size, material, core size, printer type, and shipping destination. With that, we can confirm the best configuration and get your order moving fast.
NEED HELP
Need help choosing the right material or configuration?
Tell us your product type, container material, and environment. We will recommend the best label stock and roll setup for consistent performance.
For the fastest turnaround, confirm your size, core, and roll configuration during order placement or order review.
- Choosing a selection results in a full page refresh.